RFIs Overview

The Project RFIs activity center enables you to receive, review, track, and log RFIs electronically. You can log and track any question, answer, and electronic file transfers (whether done via Info Exchange, email, or a drag and drop site) as an RFI.

Use the Project RFIs activity center to:

RFIs have an email tracking capability similar to the Project Submittals activity center Email Log. Use it to:

Info Exchange support

You can log and track RFIs in Info Exchange in addition to Project Center. Info Exchange has full support for RFIs, enabling you to log and track RFIs via the web from any location.

See New and Improved Features in Newforma Project Center for the latest updates to RFIs.

General background information about RFIs

RFIs play a significant role in the construction administration phase of a project. Prior to this phase, a project's focus is on creating the detailed design documentation, which includes drawings and construction specifications. The drawings and specifications are then distributed to general contractors (GCs) who bid on the job. The GC who wins the job is contractually obliged to deliver a building that adheres to the guidelines defined in the drawings and specs. But many of these guidelines are loosely defined and require input from the sub-contractors during the construction administration phase to be finalized.

This is where the formal RFI process comes in. RFIs are received by the architect from the general contractor. They are logged and either answered by the recipient (architect), or most likely assigned to a consultant for an answer. RFIs are usually related to a specific discipline (Mechanical, Electrical, Architectural, etc.), so the consultant with domain expertise in the RFI's discipline is usually forwarded the RFI. At any point during the process, if you want to capture an internal classification of the RFI, enter the classification as a keyword.

When the architect receives the answer to the RFI, the answer is logged, and then the architect responds to the author of the RFI. The action is typically either answered or not answered.

The following chart shows an overview of the RFI process:

rfi_process.bmp

Project Center enables you to effectively log RFIs and track them through their final answer. The Project RFIs activity center provides a mechanism to track the status of active RFIs throughout the question and answer cycle. By logging the files, email messages, and actions associated with each RFI, Project Center plays an important role in settling any conflicts that inevitably arise during or after construction. The reporting functionality can capture the RFI status for use in customer or client meetings.

 

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